Shipping & Payment
Find everything you need to know about our custom tailoring timelines, domestic shipping details, and secure online payment methods.
Shipping & Delivery Policy
Orders are processed and prepared for shipping after successful payment confirmation.
Delivery timelines may vary based on:
Once the order is shipped, tracking details will be shared with the customer. While we strive to deliver within the estimated timeframe, delivery dates are not guaranteed.
Payment Policy
We accept prepaid payments only through secure payment gateways.
Accepted Payment Methods:
All online payments are securely processed by trusted third-party payment providers. We do not store your card or banking details.
Order Processing & Custom Tailoring
Because we specialize in premium custom-fit apparel tailored to your exact measurements, each garment goes through an intensive production and customization cycle:
- 1Measurement verification and design finalization
- 2Precision fabric selection & custom pattern drafting
- 3Master tailoring & custom stitching
- 4Rigorous quality inspection before dispatch
Cancellation & Refund Window
Cancellations are accepted only before the stitching or customization process begins.
Once tailoring or fabric cutting has commenced, orders cannot be cancelled, modified, or refunded due to the custom-made nature of the items.
For any approved refunds, payments will be processed back to your original payment method within 5–10 business days.
Need help with sizing or custom options?